While they are a necessary part of the claims process, an insurance adjuster is usually not on your side. Their employee has an entirely different financial interest than you do, and they will work to prove it. Your attorney can help protect you from their tactics.
You were involved in an auto accident that took you by surprise. It was not your fault. You call the other driver’s insurance company to submit a claim for your medical bills and property damage. The customer service representative seems very concerned about your well-being and relieved to find out you are relatively okay. You appreciate their kindness and concern. A few days later, you receive a call from the adjuster that has been assigned to your claim. They also seem concerned and are even ready to make you a financial offer for your claim, but are they on your side?
As an experienced Orange County insurance claims attorney will tell you, the answer is a resounding no.
The Bottom Line of an Insurance Adjuster
Yes, the insurance adjuster needs to research and determine the value of your claim so they can make you an offer. Unfortunately, their bottom line is to save the insurance company money. The more money they offer you for your claim, the fairer it might be to you, but the less money it saves their company. While they might seem concerned and displeased on your behalf that the accident occurred, make no mistake; they are not on your side. Instead of relying on a claims adjuster to take care of you, meet with Orange County insurance claims lawyers to find out how they can help.
Tactics of a Claims Adjuster
Claims adjusters have many tactics at their disposal to help them meet their goal of minimizing your claim. Some are more common than others. For example, many like to reach out to you as soon as they can after you report your accident. They want to catch you when you are vulnerable and when you are wondering how you will get your bills paid after an accident.
They also want to present you with a low-ball offer long before you even think to speak to an Orange County insurance claims attorney. If they can get you to agree to a low offer right away, they have spent minimal time on your claim and saved their company money. They can also convince you that you do not need an attorney
The adjuster might also ask you to give a recorded statement. It is imperative to note that you do not have to give in to this request. You can hire an attorney and let them deal with all communication from the insurance company. If you do acquiesce, most insurance adjusters will try to get you to mess up or cast doubt that their insured is responsible for the accident.
An Orange County Insurance Claims Attorney is on Your Side
While a claims adjuster is likely not genuinely on your side, you can hire Orange County insurance claims lawyers who will be. If you have any doubts about our abilities or the level of service we provide, our results speak for themselves. To find out what we can do for you, schedule your free consultation with an experienced Orange County insurance claims attorney at the Law Offices of Jerrod Paul. Call (407) 588-0343 or contact us online.BACK TO BLOG